SMS Terms and Conditions
1. Introduction
Welcome to Hanford Home Health. These Terms of Service (“Terms”) govern your use of our SMS services. By opting in to our SMS services, you agree to comply with these Terms.
2. SMS Consent Communication:
The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.
3. Types of SMS Communications:
If you have consented to receive SMS messages from Hanford Home Health, the type of SMS messages you may receive are casual conversational customer service updates. Message frequency may vary. Data rates may apply.
Example: Hey, this is Hanford Home Health. This is a friendly reminder that your RN license is up for renewal and due next month. Reply STOP to opt-out of SMS messaging from Hanford Home Health.
Or
Example: Hey. Please update the medication list for your patient. If you need more support from us, call or text (509) 302-5770. Reply STOP to opt-out of SMS messaging from Hanford Home Health.
Or
Example: Hey. This is Hanford Home Health. You submitted an inquiry on our website for care services. When would you like to discuss care needs? If you need immediate assistance, call (509) 302-5770. Reply STOP to opt-out of SMS messaging from Hanford Home Health.
4. Potential Fees for SMS Messaging:
Standard messaging and data rates may apply and are based on your mobile carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally. Hanford Home Health is not responsible for any charges from your mobile carrier.
5. Message Frequency:
Message frequency may vary. You may receive up to 2 SMS messages per day related to home health care services or up to 2 SMS messages per day related to employment.
6. Opt-In Method: Customer will Opt-In for SMS messaging from Hanford Home Health through intake forms on their website located at hanfordhomehealth.com, this agreement for SMS will not be shared with third parties for marketing purposes.
7. Opt-Out Method:
You can opt-out of receiving SMS messages at any time. To do so, simply reply “STOP” to any SMS message you receive. You will receive a confirmation message that you have been unsubscribed. Alternatively, you can contact us directly to request removal from our messaging list by calling (509) 302-5770.
If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.
8. Support
For help with our SMS services, reply HELP to any message. For further assistance, you can contact our customer service at (509) 302-5770.
9. Changes to Terms
Hanford Home Health reserves the right to modify these Terms at any time. Any changes will be posted on our website, and your continued use of the service constitutes acceptance of the revised Terms.
10. Governing Law
These Terms are governed by the laws of Washington, USA, without regard to its conflict of law principles.
Standard Messaging Disclosures:
- Message and data rates may apply.
- You can opt out at any time by texting “STOP.”
- For assistance, text “HELP” or visit our Privacy Policy https://www.hanfordhomehealth.com/home/privacy-policy/ and Terms and Conditions https://www.hanfordhomehealth.com/home/terms-and-conditions/ pages.
- Message frequency may vary.
